Your day at a glance 16 Contacts 9 Leads, enquiries & forms 25 Bookings 12 Client work 26 Money & invoices 18 Premium & memberships 9 FocusBoards 32 Mind maps 17 Workflows 5 Conversations 24 Social posting 14 Content & studio 33 Email marketing 10 Website & pages 42 The Network 33 Messages & channels 8 Communities 34 Academy 9 Goals & rewards 10 Account, files & alerts 10 Maven & approvals 7 More capabilities 252
Your day at a glance 16
Who is waiting on you Everything waiting on you in one look — approvals, unanswered messages, what is overdue. Ask Maven: “What needs me today?” Your team Your people and your AI agents, side by side. Ask Maven: “Who is on my team?” How set up you are Your readiness score and what is still unconnected. Ask Maven: “What have I still got to set up?” Your audience Followers, reach and the four network numbers side by side. Ask Maven: “How big is my audience?” Your publishing pulse What is scheduled this week and how your posting is landing. Ask Maven: “What have I got scheduled?” What is quietly going wrong Client work that is slipping, with the amounts and the reasons, newest concern first. Ask Maven: “Is any of my client work in trouble?” Your city this week Where your city ranks and what is happening in it. Ask Maven: “What is happening in my city?” Your briefing Up to five true things about your business right now, drawn straight from your own data. Ask Maven: “Give me my briefing.” Sales at a glance Leads in, contacted, qualified and won — the roll-up behind the dashboard. Ask Maven: “How are my sales going?” What your team has been doing The latest board activity across every board you can see. Ask Maven: “What has my team been up to?” What we have done together Everything you and I have done, merged into one trail. Ask Maven: “What have you done for me lately?” Your local pulse Bookings, enquiries and city activity, each with whether it is set up yet. Ask Maven: “How is my week looking?” Your connected accounts Every social network you have connected, and which ones need attention. Ask Maven: “Which accounts have I connected?” Your best posts Your five strongest published posts, ranked by how people responded. Ask Maven: “Which of my posts did best?” Decisions waiting on your team What is open and who still has to weigh in. Ask Maven: “What decisions are we sitting on?” How your email is doing Your last campaign’s opens and clicks at a glance. Ask Maven: “How did my last email do?”
Leads, enquiries & forms 25
See who to chase Every lead with its stage, value and last activity — so you can see who has gone quiet. Ask Maven: “Who should I follow up with first?” Add a lead Add a new potential customer. I show you the row and wait for your yes. Ask Maven: “Add a lead: Sam at Bright Fern, came in through the website.” Move a lead forward Slide a lead into a different stage of your pipeline. I show you the move and wait. Ask Maven: “Move Bright Fern to Proposal Sent.” Open a lead One lead in full — value, stage, owner, tags and history. Ask Maven: “Show me the Bright Fern lead.” Change a lead’s details Update a lead’s details or where it sits. I show you the change and wait. Ask Maven: “Set the Bright Fern deal to $4,000.” Mark a lead won or lost Close a lead won or lost, with your reason. I check with you first. Ask Maven: “Mark Bright Fern won — they signed today.” Hand a lead to someone Give a lead to someone on your team. Nobody outside is contacted. Ask Maven: “Give the Bright Fern lead to Ava.” Note something on a lead Add to a lead’s activity trail so nothing gets lost between calls. Ask Maven: “Note that Bright Fern asked about the annual price.” See your pipeline stages Your pipelines and the stages inside them, in order. Ask Maven: “What stages does my sales pipeline have?” Delete a lead Delete a lead and its history for good. There is no undo, so I always ask. Ask Maven: “Delete the duplicate Bright Fern lead.” Import a batch of leads Bring in many leads at once, matched on email or phone. I show you the tally before anything is written. Ask Maven: “Import these 40 leads from the trade show.” New enquiries The latest people who reached out through your website. Ask Maven: “Who has come in through my site this week?” Open an enquiry One website enquiry in full — every answer they gave. Ask Maven: “Show me what that enquiry actually said.” Hub See every form you have and what happens after someone fills it in. Ask Maven: “Which of my forms still need the consent question?” Add consent question Add the email-consent question to a form. Ask Maven: “Add the consent question to my contact form.” Bind list Make the sign-up form for an Ai Mail list. Ask Maven: “Make a sign-up form for my newsletter list.” See your forms See the forms and surveys you have built. Ask Maven: “What forms do I have, and which one gets the most answers?” Build a board intake form Create an intake form on one of your FocusBoards — every answer arrives as a task. Ask Maven: “Make me an intake form on my Client Delivery board.” Read a form’s questions Read the questions on one of your forms. Ask Maven: “Show me the questions on my enquiry form.” Read the answers people gave Read the answers people gave on one of your forms. Ask Maven: “What have people been saying on my feedback survey?” Build a lead form Build you a new lead form or survey as a draft. It is not on the internet until you publish it. Ask Maven: “Make me a workshop signup form with name, email and which session they want.” Change a form’s questions Rewrite a form’s questions. What you send replaces what is there, so I ask first. Ask Maven: “Add a phone number question to my enquiry form and make it required.” Publish or unpublish a form Put a form on the open internet, or take it back down. I ask before either. Ask Maven: “Publish my client onboarding form.” Retire a form Retire a form for good. This always asks, and it can never be set to run on its own. Ask Maven: “Retire my old workshop signup form.” Test a form Test one of your forms without creating a lead. Ask Maven: “Test my enquiry form with a sample answer set and show me the lead score.”
Bookings 12
What’s coming up Your next appointments, soonest first. Ask Maven: “What is on my calendar this week?” Bookings in a date range Every booking between two dates, whatever state it is in. Ask Maven: “What did I have booked last month?” Your booking tallies How many sit in each state — upcoming, completed, cancelled, no-show. Ask Maven: “How many appointments have I got coming?” Book an appointment Book an appointment for a client. It can reach them, so I show you the details and wait for your yes. Ask Maven: “Book Jordan Lee (jordan@acme.com) for a strategy call next Tuesday at 2pm.” Cancel a booking Cancel one of your bookings. I show you which one and wait. Ask Maven: “Cancel booking 214 — the client asked to reschedule later.” Open a booking One appointment in full — who, which service, when, and where it stands. Ask Maven: “Show me the details of Tuesday at 2pm.” See what people can book Your bookable services, with how long each takes and what it costs. Ask Maven: “What can people book from me?” Find a free slot The real open slots for a service on a day, honouring your shifts and blocked dates. Ask Maven: “When am I free for a strategy call on Friday?” See who books you Everyone who has booked you, with how often they come and what they have spent. Ask Maven: “Who are my regulars?” Mark an appointment done Close out a finished appointment. The client is not contacted. Ask Maven: “Mark this morning’s session as completed.” Mark a no-show Record that someone did not turn up. The client is not contacted. Ask Maven: “Mark the 10am as a no-show.” Move a booking Move a booking to a new day or time — the old slot frees itself. I show you the new time and wait. Ask Maven: “Move booking 214 to 2026-08-03 at 10:00.”
Client work 26
See your client roster Every client you work with, their workspace board and whether their portal is open. Ask Maven: “Who are my active clients?” Open a client One client in full — contact details, notes, account lead and their board. Ask Maven: “Show me everything on the Acme account.” Client requests waiting on you What clients have sent in from their portals, and what is still open. Ask Maven: “What have my clients asked for?” Creative reviews in flight Your proofing rounds — which version each client is on and what is still unapproved. Ask Maven: “Which designs are waiting on client sign-off?” Add a client Add a client and spin up their workspace board. Nobody outside is contacted. Ask Maven: “Add Acme Studios as a client.” Update a client Change a client’s details. Only what you name changes. Ask Maven: “Update Acme’s billing email.” Rewrite a client’s notes Replace the internal notes on a client. This overwrites what is there rather than adding to it. Ask Maven: “Set Acme’s notes to say they prefer Friday check-ins.” Archive or restore a client Take a client off the active roster, or bring them back. Nothing is deleted. Ask Maven: “Archive Acme — that work has finished.” Change who leads a client Move a client’s account lead to someone else on their board. Ask Maven: “Put Ava on the Acme account.” Delete a client and their workspace Delete a client and everything in their workspace. It cannot be undone, so this always asks. Ask Maven: “Delete client 7 and everything in their workspace.” Invite a client to their portal Open the client portal for a client and issue their sign-in invite. I ask you first. Ask Maven: “Invite client 7 to their portal.” Set inquiry status Mark an inquiry reviewing or declined. Ask Maven: “Decline the Northwind inquiry.” Note inquiry Add a private note to an inquiry. Ask Maven: “Note that they want it by May.” Log inquiry Log an inquiry you received elsewhere. Ask Maven: “Log an inquiry from Ana at Northwind about a launch video, $5k.” Accept inquiry Accept an inquiry as a client and engagement. Ask Maven: “Accept the Northwind inquiry.” Delete inquiry Delete an inquiry. Ask Maven: “Delete that spam inquiry.” See your client work See your client work — engagements and contracts — and where each one stands. Ask Maven: “Show me my active client engagements.” Open an engagement Open one engagement or contract in full, including its milestones and invoices. Ask Maven: “What are the milestones on my engagement with Acme?” Start an engagement Start a new client engagement. Ask Maven: “Create an engagement titled "Brand refresh" with a $2,000 budget.” Agreements you have sent See the agreements you've sent a client and whether they've signed. Ask Maven: “Has client 12 signed their agreement yet?” Send an agreement to sign Send a client an agreement to sign in their portal. It reaches them, so I ask you first. Ask Maven: “Send client 12 a services agreement for the retainer terms.” Your whole client-work room See your whole Client Work room — the money band and every live engagement and contract. Ask Maven: “What client work am I running and what is it worth?” Brand-deal inquiries See the brand-deal inquiries people have sent you. Ask Maven: “Have I got any new brand deal inquiries?” Client portal messages See your client-portal conversations and what's unread. Ask Maven: “Which client portal messages are waiting on me?” Read a portal conversation Read a client-portal conversation. Ask Maven: “Show me the messages on my portal thread with Acme.” Reply to a client in their portal Reply to a client in their portal. They see it and get an email, so I show you the message and wait. Ask Maven: “Reply to Acme in the portal that the first draft is ready.”
Money & invoices 18
Your money at a glance What you can withdraw, what is still clearing, and your latest movements. Ask Maven: “How much can I withdraw right now?” Revenue this month What you have kept this month, and the breakdown underneath it. Ask Maven: “How much have I made this month?” Your wallet statement The last 25 lines that touched your wallet, newest first. Ask Maven: “Show me my recent wallet activity.” All four balances Available, pending, lifetime and withdrawn — plus the withdrawal minimum. Ask Maven: “What are all my balances?” Your withdrawals Your recent withdrawal requests and where each one stands. Ask Maven: “Has my last withdrawal gone through?” Where you get paid The account your withdrawals are set to go to. Ask Maven: “Where is my money being sent?” Your payout setup Whether you are fully set up to take payments, and what is still missing. Ask Maven: “Am I ready to get paid?” Your newest customers Who has most recently bought from you. Ask Maven: “Who are my newest customers?” What you are owed What you have invoiced and are still waiting to be paid. Ask Maven: “How much am I owed?” Where your money comes from Your revenue split across all ten sources for the period you choose. Ask Maven: “What is my biggest source of income?” Your Maven credits What is left in your credit balance, and what used it. Talking to me is free. Ask Maven: “How many credits have I got left?” Plans on offer Every plan on sale and what each one includes. Ask Maven: “What plans could I move to?” Credit packs The one-off packs, how many credits each adds and what it costs. Ask Maven: “What do credit packs cost?” Invoices on a piece of work See the invoices on a client engagement or contract and which are paid. Ask Maven: “List the invoices on my engagement with Acme.” Open an invoice Open one invoice in full. Ask Maven: “Show me the details of invoice mst_ab12.” Draft an invoice Draft an invoice on a client engagement or contract. Ask Maven: “Draft a $500 invoice for the design milestone on my Acme engagement.” Send an invoice Issue a drafted invoice to your client. It is money reaching a real person, so this always asks. Ask Maven: “Send invoice mst_ab12 to the client.” Your shop See whether your shop is live and how it is doing. Ask Maven: “How many orders has my shop had?”
Premium & memberships 9
Set draft Set your membership program to draft. Ask Maven: “Take my membership offline for now.” Add tier Add a membership tier. Ask Maven: “Add a $9 a month Supporter tier.” Comp member Give someone free membership. Ask Maven: “Comp ana@example.com into Supporter.” Go live Put your membership live. Ask Maven: “Open my membership.” Your premium offering See your premium offering, its page link and the fee split. Ask Maven: “Is my premium page live, and what link do I share?” Your tiers and prices See your tiers, their prices and what each one includes. Ask Maven: “What do my premium tiers cost and what does each include?” Your premium members See everyone on your premium roster and how they joined. Ask Maven: “Who are my paying premium members?” Premium roster numbers See how many premium members you have and what they are worth a month. Ask Maven: “How many premium members do I have, and how many are paying?” How your premium page is laid out See how your premium page is laid out and what is left to finish. Ask Maven: “What is still missing before I share my premium page?”
FocusBoards 32
See your boards Every board you can see, with its people and how much is still open. Ask Maven: “Show me my FocusBoards.” See a board’s tasks Every task on a board with its status, priority, due date and owner. Ask Maven: “What is on my Website Rebuild board?” Who is on a board The roster behind a board, so a name sits on every task. Ask Maven: “Who is on the Website Rebuild board?” A board’s activity Everything that has happened on one board, newest first. Ask Maven: “What has happened on my Website Rebuild board?” Open a task One task in full — the card detail. Ask Maven: “Show me task 412.” Board numbers Per board: how much is open, done, and overdue. Ask Maven: “Which of my boards is furthest behind?” Add a task Add a task to a board you can edit. Nobody is notified. Ask Maven: “Add "write the launch email" to my Website Rebuild board.” Change a task Change one field on a task — title, status, priority, due date or description. I show you the change and wait. Ask Maven: “Push the launch email out to Friday.” Move a task along Move a task into another column. I show you the move and wait. Ask Maven: “Move the launch email to In progress.” Give a task to someone Give a task to someone on the board. Ask Maven: “Put the designer on task 412.” A board’s custom columns See a board's custom table columns. Ask Maven: “What columns does my Client Delivery board track?” Read a board’s custom columns Read the values in a board's custom columns. Ask Maven: “What is in the Budget column on my delivery board?” Set a value in a custom column Set a value in a board's custom column. Ask Maven: “Mark the Budget column on task 412 as 4000.” A board’s mission brief Read a board's mission brief. Ask Maven: “What is the Website Rebuild board about?” Anything live on a board Check whether a board has a live or upcoming round table. Ask Maven: “Is anything live on my Website Rebuild board?” Comment on a task Post a comment on a task thread, signed as your Sidekick. Everyone on the board sees it. Ask Maven: “Comment on task 412 that the draft is ready.” Delete a task Delete a task and everything under it. There is no undo, so I always ask. Ask Maven: “Delete the duplicate launch email task.” Rules running on a board See the rules running on a board. Ask Maven: “What automations are on my launch board?” Pause or restart a board rule Pause a board rule, or start it again. Ask Maven: “Pause the rule that assigns everything to Ava.” Automation runs See what a board rule has done. Ask Maven: “What has the Review rule done this week?” Set up a board rule Set up a rule that runs itself on a board, on every future task, until you stop it. I show you the rule and wait. Ask Maven: “When a card moves to Review, assign it to Priya.” Update automation Change a board rule. Ask Maven: “Make the Review rule assign cards to Marcus instead.” Delete a board rule Delete a rule for good. There is no restore anywhere, so this always asks. Ask Maven: “Delete the rule that moves everything to To do.” Board header See a FocusBoard's header: who leads it and its progress. Ask Maven: “How far along is the launch board?” Board hands See who has volunteered for tasks on a board. Ask Maven: “Has anyone raised a hand for the logo task?” Raise hand Raise your hand for a board task. Ask Maven: “Volunteer me for the logo task.” Withdraw hand Withdraw your raised hand. Ask Maven: “Take my hand back on the logo task.” Roadmap See a FocusBoard roadmap. Ask Maven: “What is at risk on the launch roadmap?” Answer hand Answer a volunteer. Ask Maven: “Accept Ana's hand on the logo task.” Edit roadmap Edit a board roadmap. Ask Maven: “Add a Launch milestone on May 20.” Board pulse See how a FocusBoard is moving. Ask Maven: “How is my launch board doing this week?” Make a board public or private Make a board you own public, private or team-visible. It changes who can see everything on it, so I always ask. Ask Maven: “Make my launch board private.”
Mind maps 17
See a board’s mind maps Every mind map on a board, and whether you can edit them. Ask Maven: “What mind maps are on my Studio Ops board?” Open a mind map A whole map in one read — every node, and who else is on it. Ask Maven: “Show me the launch plan map.” See where the dots landed Which ideas got the most dots, and how many you have left to place. Ask Maven: “Which ideas are winning on this map?” Place a dot Place or take back one of your dots on a mind-map node. Ask Maven: “Put one of my dots on the "pricing page" idea.” Grow a branch I suggest four to seven child ideas under a node. This spends your credits — talking to me does not. Ask Maven: “Expand the "launch checklist" node into sub-steps.” Draft a map from a prompt I draft a whole small map from your idea. This spends your credits — talking to me does not. Ask Maven: “Build a mind map for planning our autumn webinar.” Group ideas into themes I sort your nodes into named themes and write nothing until you say so. This spends your credits. Ask Maven: “Cluster the ideas on this map into themes.” Start a mind map Create a map on one of your boards. Every board member sees it, so I ask you first. Ask Maven: “Start a mind map called "Launch plan" on my Studio Ops board.” Rename a mind map Rename a map. Everyone on the board sees the new name, so I ask you first. Ask Maven: “Rename the untitled mind map to "Q4 campaign ideas".” Add a node Add one node to a map. The whole board sees it, so I show you the wording and wait. Ask Maven: “Add "pricing experiments" under the marketing branch.” Save a batch of edits Save a set of moves and edits to a map in one go. I show you the batch and wait. Ask Maven: “Move the three research nodes under the new "validation" branch.” Delete a branch Delete a node and everything under it. There is no restore, so I always ask. Ask Maven: “Remove the abandoned "print ads" branch from the map.” Delete a whole map Delete a map, its nodes and its votes. Nothing survives it, so this always asks. Ask Maven: “Delete the old brainstorm map we finished with.” Turn a node into a task Turn a node into a real task on the board. It appears on the kanban, so I ask first. Ask Maven: “Make the "write launch email" node a real task.” Turn a branch into tasks Turn the items you have reviewed into real board tasks. I show you the list and wait. Ask Maven: “Create tasks from the approved items in the launch branch.” Put a task on a map Drop one of the board’s existing tasks onto a map. I ask you first. Ask Maven: “Add the "ship v2" task onto the roadmap mind map.” Change a task from its node Change a real task’s owner, title or status from its node. I show you the change and wait. Ask Maven: “Mark the "draft copy" task done from the mind map.”
Workflows 5
Build a workflow Build a "when this happens, do that" workflow. It arrives as a draft — nothing runs until you switch it on. Ask Maven: “When a new enquiry arrives, tag it and tell me.” See your workflows See the workflows you have built and which are running. Ask Maven: “What workflows do I have running?” Read how a workflow works Read how one of your workflows is put together. Ask Maven: “Walk me through what my new-enquiry workflow actually does.” See how your workflows have run See how your workflows have actually been running. Ask Maven: “Have any of my workflows been failing?” Your email workflows See your email workflows and whether they are running. Ask Maven: “Which of my email automations are live?”
Conversations 24
Your inbox Your conversations, whatever needs a human first. Ask Maven: “What is waiting in my inbox?” Open a conversation One conversation in full, with its whole message timeline. Ask Maven: “Show me the thread with Priya.” Your connected channels Where your conversations arrive from — web widget, email and the rest. Ask Maven: “Which channels have I got connected?” Inbox tallies How many are open, need a human, or have nobody on them. Ask Maven: “How many conversations need me?” What happened on a conversation The labels, status changes and handovers between the messages. Ask Maven: “What has happened on this conversation?” Leave a private note A note only your side ever sees. It is never shown to the customer and never sent anywhere. Ask Maven: “Note internally that this one needs the senior team.” Set a conversation’s status Open, pending, snoozed or resolved. The customer is not contacted. Ask Maven: “Snooze this one until.” Route a conversation Send a conversation to a teammate or a team. Internal only — nobody outside is contacted. Ask Maven: “Give this conversation to Ava.” Reply to a customer Reply to the customer. It goes out to them, so I show you the draft and wait for your yes. Ask Maven: “Reply and say the part ships Tuesday.” Take over Take over a conversation from Maven. Ask Maven: “I will handle the refund chat myself.” Return to maven Hand a conversation back to Maven. Ask Maven: “Let Maven take the refund chat again.” Maven assist Ask Maven to draft or summarize a conversation. Ask Maven: “Draft a reply to the latest message.” Set label Label a conversation. Ask Maven: “Tag it billing.” Convert to lead Make a conversation's customer a lead. Ask Maven: “Add this customer to my leads.” Create task Create a follow-up task from a conversation. Ask Maven: “Make a follow-up task for this.” See your views See your saved inbox views. Ask Maven: “Show my saved views.” Save view Save an inbox view. Ask Maven: “Save this as Billing waiting.” Delete view Delete a saved view. Ask Maven: “Delete the Billing view.” See your teammates See your inbox teammates. Ask Maven: “Who is on my inbox team?” Add teammate Add an inbox teammate. Ask Maven: “Add Ana to my inbox team.” Remove teammate Remove an inbox teammate. Ask Maven: “Remove Ana from my inbox.” Member search Find a FocalShift member. Ask Maven: “Find Ana.” Send reply then Send a reply, then resolve or snooze. Ask Maven: “Send that and snooze it till.” Start Start a conversation with a customer. Ask Maven: “Message Ana that her order shipped.”
Social posting 14
Draft a post Write a post and save it to your drafts. Nothing is published. Ask Maven: “Draft a post about the new opening hours.” Publish a post Publish to a connected account. It goes live the moment you approve, so I show it to you first. Ask Maven: “Post "Doors open !" to my X account.” Schedule a post Queue a draft to go out at a set time. I show you the slot and wait for your yes. Ask Maven: “Schedule draft 88 to go out tomorrow at 9am.” Your campaigns Your campaigns with how many posts are drafted, scheduled and out. Ask Maven: “How are my campaigns doing?” Open a campaign One campaign with its recent posts and where each stands. Ask Maven: “Show me my autumn campaign.” What is queued to go out Every post waiting to publish, soonest first. Ask Maven: “What is going out this week?” See your posts See the posts you have already published. Ask Maven: “What have I published on Instagram lately?” Delete a published post Delete a post from Facebook or Instagram itself. Nobody can bring it back, so this always asks. Ask Maven: “Delete the Facebook post I published this morning.” How your posts did See how your published posts are doing. Ask Maven: “How did my Instagram posts do this week?” Your follower count See your follower count for a connected account. Ask Maven: “How many followers does my Facebook Page have?” X media status Check whether you can post pictures to X. Ask Maven: “Can I attach an image to my X posts?” Your connected accounts The social accounts you have connected, and which are healthy. Ask Maven: “Which accounts can I post to?” Draft a post for a campaign Write a post and attach it to a campaign as a draft. Nothing is published. Ask Maven: “Draft a post for my autumn campaign.” Schedule a campaign post Commit a draft to go out publicly at a set time. I show you the slot and wait. Ask Maven: “Schedule that campaign post for Thursday at 9am.”
Content & studio 33
Make an image Generate an image in Ai Studio. This spends your credits — talking to me does not. Ask Maven: “Make me a hero image for the workshop page.” Write copy that sells Real marketing copy for a purpose, in your brand’s tone. This spends your credits — talking to me does not. Ask Maven: “Write me a launch email for the autumn workshop.” Your shows Every podcast show you run. Ask Maven: “What shows have I got?” Your episodes Your episodes, newest first, with where each one stands. Ask Maven: “What episodes are still unpublished?” Open an episode One episode in full — description, guests, dates and notes. Ask Maven: “Show me episode 12.” Rewrite show notes Replace the show notes on an episode. Nothing is published or distributed. Ask Maven: “Rewrite the show notes for episode 12.” Publish an episode Publish an episode. It becomes public, so I ask you first. Ask Maven: “Publish episode 12 of my show.” Your brand kits See your brand kits — colours, fonts and logo. Ask Maven: “What are my brand colours?” Your storyboards See your StoryBoards and how far each one has got. Ask Maven: “What StoryBoards am I working on?” Destination.state See whether your stream is going to your FocalShift page, and who is watching. Ask Maven: “Is my stream showing on my FocalShift page?” Destination.arm Turn ON "send my stream to FocalShift" — create your own live channel so that what her studio sends to FocalShift… Ask Maven: “Turn ON "send my stream to FocalShift" — create your own live channel so that what her studio sends to FocalShift…” Destination.disarm Turn OFF "send my stream to FocalShift" — delete your live channel and empty her watch page. Ask Maven: “Turn OFF "send my stream to FocalShift" — delete your live channel and empty her watch page.” Channel.claim Get the code that proves your YouTube, Twitch, Kick or Vimeo channel is yours. Ask Maven: “Why isn't my Kick stream showing on FocalShift?” Channel.check Check whether your channel is proven yours yet. Ask Maven: “Check my Kick channel now.” Your broadcasts See your next broadcast and your past ones. Ask Maven: “When is my next live broadcast?” Studio.state See your shows, your relay and your live room. Ask Maven: “See your shows, your relay and your live room.” Chat.poll Read your live chat. Ask Maven: “Read your live chat.” Backstage.state See who is backstage and on stage. Ask Maven: “See who is backstage and on stage.” Show.plan Plan a live show. Ask Maven: “Plan a live show.” Show.start Go live. Ask Maven: “Go live.” Show.end End your show. Ask Maven: “End your show.” Chat.post Post in your live chat. Ask Maven: “Post in your live chat.” Chat.moderate Moderate your live chat. Ask Maven: “Moderate your live chat.” Poll.manage Run a poll in your live show. Ask Maven: “Run a poll in your live show.” Backstage.open Open Backstage for your show. Ask Maven: “Open Backstage for your show.” Backstage.stage Bring guests on stage. Ask Maven: “Bring guests on stage.” Backstage.chat Message your guests backstage. Ask Maven: “Message your guests backstage.” Backstage.invite Invite a guest to your show. Ask Maven: “Invite a guest to your show.” Backstage.revoke Remove a guest from Backstage. Ask Maven: “Remove a guest from Backstage.” Backstage.pass Turn on your camera backstage. Ask Maven: “Turn on your camera backstage.” Publish.start Send your live video from the app. Ask Maven: “Send my .start — I'll approve first.” Start a story Start a new story draft. Ask Maven: “Draft a story titled "How we built our first 100 customers".” Publish a story Publish one of your story drafts so anyone can read it. I show it to you and wait. Ask Maven: “Publish my "First 100 customers" story.”
Email marketing 10
Draft an email campaign Write an email campaign and save it unsent. It never sends by itself. Ask Maven: “Draft an email announcing the autumn workshop.” Send an email campaign Send an email out to your audience. Once it is gone it cannot be pulled back, so this always asks. Ask Maven: “Send a campaign to my subscribers announcing the new fall workshop.” Your email campaigns Your campaigns and where each one stands. Ask Maven: “What emails have I sent?” How a campaign did Opens, clicks, bounces and unsubscribes for one campaign. Ask Maven: “How did the workshop email do?” See your lists See your email lists and how many people are on each. Ask Maven: “How many people are on my newsletter list?” Add subscriber Add someone to one of your email lists. Ask Maven: “Add jamie@example.com to my newsletter list.” Tag subscriber Tag someone on your email list. Ask Maven: “Tag jamie@example.com as vip.” Export subscriber Export everything you hold about one person. Ask Maven: “Export everything we have on jamie@example.com.” Inbox See your email inbox with what each reply means. Ask Maven: “Which email replies are interested leads?” Thread context See who an email is from across FocalShift. Ask Maven: “What do we know about the person in this email thread?”
Website & pages 42
Your landing pages Your landing pages and whether each one is live. Ask Maven: “Which of my pages are published?” Publish a landing page Put a landing page on the open internet. I ask you first. Ask Maven: “Publish my workshop signup page.” Your WordPress sites The WordPress sites you have connected, and whether each connection is healthy. Ask Maven: “Which WordPress sites have I connected?” Push a page to WordPress Write a page onto your live public website. I ask you first. Ask Maven: “Push my workshop page to my WordPress site.” Set plugin state Switch a named plugin on or off on one of your connected WordPress sites. Ask Maven: “Set plugin state.” Stage theme Put a free WordPress theme from the WordPress.org directory on one of your connected WordPress sites, switched OFF… Ask Maven: “Put a free WordPress theme from the WordPress.org directory on one of your connected WordPress sites, switched OFF…” Activate theme Switch the live theme of one of your connected WordPress sites to a theme already on that site. Ask Maven: “Switch the live theme of one of your connected WordPress sites to a theme already on that site.” Site health Check the health of your WordPress site. Ask Maven: “Is my website okay? Anything need updating?” See your content See the posts and pages on your WordPress site. Ask Maven: “What drafts are sitting on my website?” Draft post Draft a post or page on your WordPress site. Ask Maven: “Draft a blog post about our new opening hours.” Update draft Edit a post or page on your WordPress site. Ask Maven: “Fix the typo in my services page draft.” Publish post Put a post or page live on your WordPress site. Ask Maven: “Publish the opening-hours post we drafted.” Upload media Add an image or file to your WordPress media library. Ask Maven: “Put this hero image on my website's media library.” Backup now Back up your WordPress site. Ask Maven: “Take a backup of my website before we change anything.” See your redirects See the redirects on your WordPress site. Ask Maven: “What redirects does my website have?” Add redirect Add a redirect on your WordPress site. Ask Maven: “Redirect /old-services to my new services page.” Purge cache Clear your WordPress site's cache. Ask Maven: “My site is showing the old version — clear the cache.” Get seo See a page's SEO title and description on your WordPress site. Ask Maven: “What's the SEO title on my services page?” Set seo Change a page's SEO title and description on your WordPress site. Ask Maven: “Rewrite the meta description on my pricing page.” Update product Update a product in your WordPress store. Ask Maven: “Put the blue hoodie on sale for 39.” Create coupon Create a discount coupon in your WordPress store. Ask Maven: “Make a SPRING20 coupon for 20% off, valid through the end of May.” See your comments See the comments waiting on your WordPress site. Ask Maven: “Any comments waiting for moderation on my blog?” Moderate comment Approve, hold or spam a comment on your WordPress site. Ask Maven: “Approve the nice comment on my latest post.” Report site activity Your own logs its direct site work into your FocalShift audit trail. Ask Maven: “Log that you refreshed the homepage hero on my site.” Site uptime See whether your website has been staying up. Ask Maven: “Has my site been down at all this month?” See your site audit See what happened on your WordPress site. Ask Maven: “Has anyone failed to log in to my site this week?” Get security scan See what the last file check on your WordPress site found. Ask Maven: “Has anything changed in my WordPress files?” Get performance See what the speed features actually did to your website. Ask Maven: “Did turning the page cache on actually make my site faster?” Get image optim See what the image optimiser actually did to your pictures. Ask Maven: “How much space has optimising my images actually saved?” Get broken links See any broken links on your website, and which page each one is on. Ask Maven: “Are there any broken links on my website?” Get client report Read the monthly report for a website you look after for a client. Ask Maven: “What did last month's client report for example.com say?” Get optins See how your sign-up forms are doing, and whether anyone is joining. Ask Maven: “Is my newsletter pop-up actually getting anyone to sign up?” Get ads earnings See what you've earned from ads on your website, and what's still clearing. Ask Maven: “How much have I made from the ads on my site so far?” Get firewall See what your site is turning away, and where. Ask Maven: “Is anything hammering my site's login page?” Get seo health See how your website presents itself to search engines. Ask Maven: “How many pages on my site have no description for search results?” Get backups See the copies of your website and whether you could really put one back. Ask Maven: “When was my website last backed up, and has a backup ever been restored?” Get migration See how a move of your website from one host to another is going, and whether the new copy really matches. Ask Maven: “How is the move of my website going, and did everything arrive intact?” Get updates See how your website is being updated, and whether an update has ever had to be undone. Ask Maven: “Are my plugins being updated safely, and has an update ever broken my site?” Get analytics See how many people visit your website and what they read — counted privately on your own site. Ask Maven: “How many people visited my website this week, and which pages did they read?” Get canvas objects See the headers, footers and blocks you have designed, and the ones you can start from. Ask Maven: “What headers and footers do I have on my Design Canvas?” What you have saved in the builder See the pages and sections you have saved in the builder. Ask Maven: “What designs have I saved?” Read one of your saved pages Read one of your saved design pages back - its sections, words, pictures and colours. Ask Maven: “What sections are on my home page design?”
The Network 33
How connected you are Who is one step from you, who is two, and the names in between. Ask Maven: “How connected am I on the network?” Post an update Share an update to your feed, a board, or a community — I ask you first. Ask Maven: “Post "Shipped the new pricing page today" to my feed.” Your feed See your network feed. Ask Maven: “What's new in my feed?” Open a profile Open a member's profile. Ask Maven: “Show me @camillesutton's profile.” Do you follow them? Check whether you follow someone. Ask Maven: “Am I following @camillesutton?” Follow or unfollow Follow or unfollow a member. Ask Maven: “Follow @camillesutton.” Block someone Block or unblock a member. It changes what they can reach, so I ask you first. Ask Maven: “Block @jakemiller.” Mute someone Mute or unmute a member. Ask Maven: “Mute @jakemiller.” Who you have silenced See everyone you have blocked or muted. Ask Maven: “Who have I blocked?” Report something Report a post, a message or a member to FocalShift — I always ask you first. Ask Maven: “Report post 12 as spam.” Browse members Browse you directory. Ask Maven: “Who's available for hire?” Search the Network Search everything on the Network. Ask Maven: “Search the network for founder mode.” Network alerts See what happened on the network while you were away. Ask Maven: “What have I missed on the network?” Mark network alerts read Mark network notifications read. Ask Maven: “Mark those two network alerts as read.” What someone posts See what a member has posted. Ask Maven: “What has @ashleyparker been posting?” Someone’s livestreams See a member's livestreams. Ask Maven: “What livestreams has @ashleyparker hosted?” Someone’s membership offer See a member's premium offer. Ask Maven: “Does @camillesutton have a membership programme?” Questions asked of someone See the questions asked of a member. Ask Maven: “What have people asked @hanspaine?” What someone teaches See what a member teaches. Ask Maven: “What courses does @camillesutton teach?” Someone’s background Read a member's full About. Ask Maven: “What is @ashleyparker's background?” Who to follow next Suggest members to follow. Ask Maven: “Who should I follow next?” Open a post Open one post in full. Ask Maven: “Open post 812 and tell me what it says.” Read a post’s comments Read the comments on a post. Ask Maven: “What are people saying on post 812?” Comment on a post Write a comment on a post, or reply to someone. It is public, so I show you the wording and wait. Ask Maven: “Reply to post 812 saying congratulations on the launch.” React to a post React to a post, or take your reaction back. Ask Maven: “Put a 🔥 on post 812.” Appreciate a post Appreciate a post or a comment. Ask Maven: “Appreciate post 812.” Repost to your followers Repost someone’s post to your own followers, or undo it. It is public, so I ask you first. Ask Maven: “Repost post 812.” Open discussions See the discussions you can read. Ask Maven: “What questions are open in the Ai community?” Read a discussion Read one discussion and its replies. Ask Maven: “Open discussion 38 and summarise the answers.” Reply to a discussion Reply to a discussion. It is public and stays there, so I ask you first. Ask Maven: “Reply to discussion 38 with what worked for me.” Vote on a discussion Vote a discussion or an answer up or down. Ask Maven: “Upvote reply 34.” Accept an answer Mark one reply as the answer on a question you asked. It is public and final, so I ask you first. Ask Maven: “Accept reply 34 as the answer on discussion 38.” Ask the Network something Start a discussion or ask a question in a community or on a board. I show you the wording and wait. Ask Maven: “Ask the Ai community how they handle handover checklists.”
Messages & channels 8
Read a channel Read a channel's chat. Ask Maven: “What's been said in #general in Launch Lab?” Say something in a channel Post in a community or board channel. Everyone there sees it, so I show you the message and wait. Ask Maven: “Post "shipping the beta tonight" in #general in Launch Lab.” Mark a channel read Mark a channel read up to where you got to. Ask Maven: “Mark #general read.” React in a channel React to a channel message. Ask Maven: “Put a boost on message 142.” Your direct messages See your direct-message inbox. Ask Maven: “Do I have any unread messages?” Read a conversation Read a direct-message conversation. Ask Maven: “Show my messages with Camille.” Send a message Send someone a direct message. It reaches a real person, so I show you the wording and wait. Ask Maven: “Message Camille and say the draft is ready.” Mark a conversation read Mark a conversation as read. Ask Maven: “Mark my conversation with Camille as read.”
Communities 34
Communities you are in See the communities you've joined. Ask Maven: “What communities am I in?” Open a community Open one community and see where you stand in it. Ask Maven: “Show me the details of the Founders community.” Post to a community Post a thread into a community you belong to. Everyone in it sees it, so I show you the post and wait. Ask Maven: “Post "Welcome all the new members this week!" to the Founders community.” Announce to a community you run Post an announcement to everyone in a community you own. I show you the wording and wait. Ask Maven: “Announce "Live Q&A this Friday at noon" in my Founders community.” Courses taught in a community See the courses taught inside a community, and how far you have got. Ask Maven: “What courses are in the Launch Lab community?” Your communities, or new ones See your communities, or discover new ones. Ask Maven: “What communities am I in?” Open a community and its channels Open one community and see its channels. Ask Maven: “Open the Founders community.” Join a community Join a community. Your name goes in front of everyone in it, so I ask you first. Ask Maven: “Join the Launch Lab community.” Leave a community Leave a community you belong to. I ask you first. Ask Maven: “Leave the Startups community.” Who is in a community See who is in a community and who is doing the talking. Ask Maven: “Who is in the Launch Lab community?” Who is most active in a community See who is most active in a community this week, this month, or ever. Ask Maven: “Who is top of the leaderboard in Launch Lab this month?” What is coming up in a community See what is coming up in a community. Ask Maven: “What is coming up in the FocalShift Soft Launch community?” A community’s announcements Catch up on a community's announcements. Ask Maven: “What have the owners announced in the soft launch community?” What is happening in a community Open a community and see everything happening in it. Ask Maven: “What is happening in the Launch Lab community?” Your community’s owner panel See everything in the owner panel of a community you run. Ask Maven: “Show me the owner settings for my Soft Launch community.” Change a community’s rules Change the rules, the About text and who may do what in a community you run. I show you the change and wait. Ask Maven: “Set my community so only moderators can create channels.” Make a community public or private This is a door, not a setting — it changes what everyone can see at once, so this always asks. Ask Maven: “Make my soft launch community private.” Set the level a channel unlocks at Set you level a channel opens at. It changes who can read it, so I ask you first. Ask Maven: “Lock the announcements channel in my community to level 3.” Make someone a moderator Give someone moderator powers in a community you run, or take them back. I ask you first. Ask Maven: “Make Jamie a moderator of my community.” Remove someone from a community Take someone out of a community you run. Their seat and join date do not come back, so this always asks. Ask Maven: “Remove that spam account from my community.” Schedule an event Schedule an event in a community you run. Everyone in it sees it, so I show you the details and wait. Ask Maven: “Schedule a workshop in my community for next Tuesday at 6pm.” Cancel an event Cancel an event people were expecting. It stops being listed anywhere, so this always asks. Ask Maven: “Cancel Thursday's workshop in my community.” Delete an announcement Delete an announcement from a community you run. The text is not recoverable, so this always asks. Ask Maven: “Delete the old maintenance announcement in my community.” Add a board to a community Attach one of your boards to a community, or take it off. The community sees it, so I ask you first. Ask Maven: “Add my Website Rebuild board to the Launch Lab community.” Add a course to a community Put a course in a community’s classroom, take one off, or set the level it unlocks at. I ask you first. Ask Maven: “Add my automations course to the Launch Lab community.” Create or rename a channel Create a channel in a community, or rename one. Everyone there sees it, so I ask you first. Ask Maven: “Create a wins channel in my community.” Delete an empty channel Delete a channel nobody ever used. It only works while it is empty, and it always asks. Ask Maven: “Delete the empty test channel in my community.” Hide a channel, or bring it back Hide a channel from a community without destroying anything, or restore it. I ask you first. Ask Maven: “Archive the old bugs channel in my community.” A community’s wiki Read a community's wiki pages. Ask Maven: “What is in the wiki for the Launch Lab community?” Files shared in a community See the files shared in a community. Ask Maven: “What files are shared in the Launch Lab community?” Write a wiki page Write or edit a page in a community’s wiki. The community reads it, so I show you the text and wait. Ask Maven: “Add a welcome page to my community's wiki.” Delete a wiki page Delete a wiki page and every revision of it. There is no restore, so this always asks. Ask Maven: “Delete the old draft page from my community wiki.” Approve a join request Approve or decline someone asking to join a private community you own. Ask Maven: “Approve the join request on my private community.” Boards attached to a community See the boards attached to a community, and public boards you could add. Ask Maven: “What boards are in the Launch Lab community?”
Academy 9
Courses you can take Every course open to you, with its level, its price and whether you are already on it. Ask Maven: “What courses can I take?” Open a course One course in full — chapters, lessons, instructor and rating. Ask Maven: “Tell me about the automations course.” What you are learning The courses you are on and how far through each one you are. Ask Maven: “What am I part way through?” What people say about a course Ratings and reviews for a course, with its average. Ask Maven: “Is the automations course any good?” Your certificates Everything you have earned, with its serial and verify link. Ask Maven: “What certificates have I got?” Courses you teach The courses you author, with enrolments and completions. Ask Maven: “How are my own courses doing?” Enrol on a free course I sign you up to a free, open course. Anything priced I tell you about and leave the checkout to you. Ask Maven: “Enrol me on the free automations course.” Announce to your students Post an announcement to everyone enrolled on your course. It reaches them, so I show you the wording and wait. Ask Maven: “Tell my students the new module is up.” Invite a co-instructor Give another instructor authoring access to your course. I ask you first. Ask Maven: “Invite Ava to co-teach my automations course.”
Goals & rewards 10
Check your goals Your goal and how you are actually tracking against it. Ask Maven: “How am I doing against my goal?” Set header mode Show your goal or your level in the top bar. Ask Maven: “Show my level in the top bar instead of the goal.” Set your goal Define or redefine your one business goal. This replaces the current one. Ask Maven: “Set my goal to $10,000 a month.” Update your progress Move the number on a custom goal. Revenue and customer goals count themselves. Ask Maven: “Update my goal progress to 60.” Your badges See every badge you have earned and what is still to come. Ask Maven: “Which badges am I closest to earning?” Your quests See your quests and what each one still needs. Ask Maven: “What quest should I finish next?” The rank ladder See the rank ladder and where you stand on it. Ask Maven: “What rank am I and what is the next one?” Your XP history See what you have earned XP for recently. Ask Maven: “What have I earned XP for this week?” Your recognition points See your recognition points and shout-outs. Ask Maven: “How many recognition points do I have left?” The leaderboard See the leaderboard and where you stand on it. Ask Maven: “Where am I on the leaderboard?”
Account, files & alerts 10
Your files Your folders, and what is in them. Ask Maven: “What is in my files?” Details on a file Name, folder, size and dates for one file. Never the file itself. Ask Maven: “When did I upload that contract?” Your alerts Your in-app notifications, newest first. Ask Maven: “What have I missed?” Read your profile Read your own profile - everything you have written about yourself. Ask Maven: “What does my profile say about me?” Switch light or dark Switch yourself to light, dark or system. Ask Maven: “Switch me to dark mode.” How many unread How many alerts you have not read yet. Ask Maven: “Have I got unread alerts?” Mark an alert read Clear one alert off your list. Ask Maven: “Mark that alert as read.” Watch for a word Get a bell whenever a new story, project or post mentions a word or #hashtag. Ask Maven: “Tell me whenever someone mentions ceramics.” What you are watching Your keyword watches, and when each last matched. Ask Maven: “What am I watching for?” Stop watching a word Take one of your watches off. Ask Maven: “Stop watching for ceramics.”
Maven & approvals 7
Mail segment from prompt Describe an audience and get the segment rules for it. Ask Maven: “Build me a segment of contacts in hospitality with a lead score over 50.” Mail subject variants Get subject lines that have been checked, not just written. Ask Maven: “Give me subject lines for my spring workshop announcement.” Mail report summary Ask what a campaign's numbers actually mean. Ask Maven: “How did my last campaign do?” Mail deliverability check Find out whether your email will actually land. Ask Maven: “Is my email set up properly to reach inboxes?” What is waiting on you See what your agents are waiting on you to approve. Ask Maven: “What is waiting for my approval?” What runs without asking See which actions you have allowed to run without asking. Ask Maven: “What am I letting my agents do without asking me?” Choose what runs without asking Let one action run without asking you, or put the asking back. Changing this always asks first. Ask Maven: “Let my agents add contacts to my CRM without asking me every time.”
More capabilities 252
Threads.reply Post a reply in a FocusBoard's #Threads AS your SIDEKICK — signed with the Sidekick's own identity, never the human's. Ask Maven: “Post a reply in a FocusBoard's #Threads AS your SIDEKICK — signed with the Sidekick's own identity, never the human's.” Customer insights See how your customers are doing: visits, leads, contacts, pipeline, wins and bookings. Ask Maven: “How did my customers do in the last 30 days?” See your funnels See your funnels, which are live and the leads they brought in. Ask Maven: “How are my funnels doing this week?” See your funnels Read one funnel: its page, form, thank-you and follow-up. Ask Maven: “Walk me through my free guide funnel.” Take offline Take a funnel offline. Ask Maven: “Take my webinar funnel offline for now.” Publish Publish a funnel so anyone with the link can open it. Ask Maven: “Publish my free guide funnel.” See your automations See your automations, which are on and how often they ran. Ask Maven: “Which of my automations ran this week?” Pause Pause an automation. Ask Maven: “Pause my review reply automation.” Resume Switch an automation on. Ask Maven: “Turn my lead follow-up automation back on.” See your routines See your routines, what they did and the drafts waiting for you. Ask Maven: “What did my follow-up routine draft this week?” Pause Pause a routine, or all of them. Ask Maven: “Pause all my routines this week.” Turn on Turn a routine on. Ask Maven: “Turn my Friday invoice nudge back on.” Approve draft Send one of a routine's drafts. Ask Maven: “Send the follow-up Maven drafted for Priya.” See your pieces See where your pieces went and how each place did. Ask Maven: “How did my autumn coffee piece do?” Draft piece Draft a piece for your blog, newsletter and social channels. Ask Maven: “Turn this note about our autumn coffee into a blog post, a newsletter and a Network post.” Schedule piece Publish a piece everywhere and send its newsletter. Ask Maven: “Publish my autumn coffee piece tomorrow at 9.” Revenue insights See every way you made money: made, subscribers, refunds, owed and payouts. Ask Maven: “How much money did I make in the last 30 days?” Get program See your affiliate link, terms and how it is doing. Ask Maven: “How is my affiliate link doing?” See your links See your referral links and how each one performs. Ask Maven: “Which of my links gets the most clicks?” See your referrals See who signed up through your link. Ask Maven: “Who has signed up through my link?” See your commissions See your commissions and when they unlock. Ask Maven: “How much commission is in hold?” See your payouts See your affiliate payouts. Ask Maven: “When can I withdraw my commissions?” See your assets Get ready-to-share posts, emails and images with your link. Ask Maven: “Give me an Instagram caption with my affiliate link.” Analytics See your affiliate analytics. Ask Maven: “What is my click to signup rate?” See your branddeals See your brand deals and what is in the pipeline. Ask Maven: “Which brand deals are still in negotiation?” Set stage Accept, decline or move a brand deal along. Ask Maven: “Accept the Northwind sponsorship.” Counter Counter a brand deal with a new amount. Ask Maven: “Counter the Northwind deal at $1,800.” Overview See your FocusBoards home: boards, what needs you, voice rooms. Ask Maven: “What needs me on my FocusBoards?” Threads.list Read the threads on your FocusBoards. Ask Maven: “What is new in my board threads?” Threads.replies Read the replies on a board thread. Ask Maven: “Show me the replies on that thread.” Threads.post Start a thread on a FocusBoard. Ask Maven: “Post an update on the launch board.” Threads.comment Reply on a board thread. Ask Maven: “Reply to Ana on the launch thread.” Review Review what is waiting in your knowledge base. Ask Maven: “What is waiting for me in my knowledge base?” Dismiss suggestion Dismiss a knowledge suggestion. Ask Maven: “Dismiss that suggestion.” Dismiss question Set aside a visitor question. Ask Maven: “Ignore that question.” Approve suggestion Approve a knowledge suggestion. Ask Maven: “Approve the opening hours suggestion as public.” Approve draft Approve a drafted answer. Ask Maven: “Approve the refund answer draft.” Set visibility Make an entry Public or Private. Ask Maven: “Make the pricing answer private.” Add question Add a question and answer. Ask Maven: “Add that we close at 6 on Saturdays.” Answer question Answer a visitor question. Ask Maven: “Answer the parking question.” See your agents See your AI team. Ask Maven: “Who is on my AI team?” Ask board Ask your advisory board a question. Ask Maven: “Ask the board whether I should raise my prices.” See your meetings See your past board meetings. Ask Maven: “What did the board say last time?” Mark paid Mark a brand deal paid. Ask Maven: “Mark the Northwind deal paid yesterday.” Local overview See how your local business is growing. Ask Maven: “How did my local business do this week?” Trending See what is trending on the Network. Ask Maven: “What is trending on the Network this week?” Lookup ticket Look up a ticket at the door. Ask Maven: “Who is ticket K7Q2M9?” Check in Check someone in at your event. Ask Maven: “Check in ticket K7Q2M9.” Dashboard See your retail dashboard. Ask Maven: “How are my product sales this month?” See your products See your products. Ask Maven: “What products do I have for sale?” Save product Add or edit a product. Ask Maven: “Add an e-book called Spring Menu for $12.” Set product status Take a product off sale. Ask Maven: “Archive the old menu e-book.” Publish product Put a product on sale. Ask Maven: “Put Spring Menu on sale.” Delete product Delete a product. Ask Maven: “Delete the test product.” Log deal Log a brand deal. Ask Maven: “Log a $1,500 Instagram deal with Northwind.” Update deal Edit a brand deal. Ask Maven: “Change the Northwind due date to May 3.” Send terms Send a deal's terms to the brand. Ask Maven: “Send Northwind the terms.” Delete deal Delete a brand deal. Ask Maven: “Delete the test deal.” Open roles See projects looking for people. Ask Maven: “Which projects need a designer?” Job board Browse paid jobs. Ask Maven: “Show me design jobs under $1,000.” Ask to join Ask to join a project. Ask Maven: “Ask to join the Riverside mural project as a designer.” Apply to job Apply to a job. Ask Maven: “Apply to the logo job for $400 in 5 days.” Save job post Save a job post draft. Ask Maven: “Start a draft job for a logo redesign.” Publish job post Publish a job post. Ask Maven: “Publish the logo redesign job.” Enrol Switch your affiliate link on. Ask Maven: “Turn on my referral link.” Withdraw Switch your affiliate link off. Ask Maven: “Pause my referral link.” Create link Create an affiliate campaign link. Ask Maven: “Make a link for my Instagram bio.” Archive link Archive a campaign link. Ask Maven: “Archive the old newsletter link.” Create Create a funnel from a goal. Ask Maven: “Make me a freebie funnel.” Vote motion Vote on a board motion. Ask Maven: “Approve the pricing motion.” See your pages See your help pages. Ask Maven: “Which help pages are drafts?” Set page status Publish or take offline a help page. Ask Maven: “Publish the returns page.” Add source Add a source for Maven to learn from. Ask Maven: “Learn from my FAQ page.” Threads.post poll Start a poll on a board. Ask Maven: “Poll the team: Tuesday or Thursday?” Threads.post debate Start a debate on a board. Ask Maven: “Debate: launch in May or June?” Upload product media Add a cover or the buyer file to a product. Ask Maven: “Use this photo as the cover of my preset pack.” Send Send an artifact to boards, the Network or your site — now or at a time. Ask Maven: “Send this clip to my launch board and my site's Artifacts wall tomorrow at 9.” Sends See where an artifact went. Ask Maven: “Did my clip reach the board and my site?” Set cover Change the cover on your landing page and Network profile. Ask Maven: “Use this photo as my affiliate page cover.” Recovery status Whether you have a BACKUP WAY BACK INTO HER ACCOUNT, for the app's home card "Add a backup way in - 1 minute". Ask Maven: “Whether you have a BACKUP WAY BACK INTO HER ACCOUNT, for the app's home card "Add a backup way in - 1 minute".” Summary See the time logged on an engagement or task. Ask Maven: “How much time did we log on the Harbor Lane engagement this week?” Report See the time reports attached to an engagement's invoices. Ask Maven: “Has the client approved the time report on my October invoice?” Summary See your subscriptions, retainers and payment plans at a glance, including failed payments. Ask Maven: “How is my recurring revenue doing, and did any card fail?” See your plans List the plans you sell on repeat. Ask Maven: “Which recurring plans do I have?” See your subscribers See who pays you on repeat and when they are next charged. Ask Maven: “Who is past due on their plan?” Create plan Make a subscription, retainer or payment plan. Ask Maven: “Make a $450 monthly retainer for my Northside Café engagement.” Send start link Send a customer the link to start a plan. Ask Maven: “Send Avery the link to start the wholesale retainer.” Pause subscription Pause or resume a customer's plan. Ask Maven: “Pause Lena's lessons package for 30 days.” Cancel subscription End a customer's plan. Ask Maven: “Cancel Theo's coffee subscription at the end of the month.” Retry payment Try a failed payment again now. Ask Maven: “Try Jordan's card again.” Get settings See your sales tax setup and the places you collect tax. Ask Maven: “Am I collecting sales tax yet, and where?” Collected See the tax your buyers paid, by month and by place. Ask Maven: “How much sales tax did I collect in Washington this quarter?” Set category Change the tax category for a kind of product you sell. Ask Maven: “Treat my e-books as e-books for tax, not general digital goods.” Set enabled Turn sales tax collection on or off. Ask Maven: “Start collecting sales tax on my shop.” See your testimonials See the testimonials people wrote you and which are waiting for you. Ask Maven: “Do I have any testimonials waiting for approval?” Approve Approve a testimonial so it shows on your pages. Ask Maven: “Approve the testimonial from Dana.” Hide Hide a testimonial from your pages. Ask Maven: “Take the testimonial from Sam off my website.” Ask Ask customers for a testimonial by email. Ask Maven: “Ask my last three clients for a testimonial.” Contact badge See whether someone who wrote to you is on the FocalShift Network. Ask Maven: “Is the person who emailed me about the workshop on the Network?” Status See what you imported and how long you can still undo it. Ask Maven: “What did my Mailchimp import bring in, and can I still undo it?” Undo Undo an import from the last 7 days. Ask Maven: “Undo the spreadsheet import I did this morning.” Summary See what you really kept this month, quarter or year. Ask Maven: “What was my profit last month after fees and expenses?” See your expenses See your expenses, repeating bills and categories. Ask Maven: “What did I spend on software this quarter?” Add Add an expense to your profit. Ask Maven: “Add $218.40 I paid Lumber Union yesterday for supplies.” Hide Hide an expense from your profit. Ask Maven: “Hide the duplicate Adobe expense from this month.” Set recurring Set up, pause or resume a repeating expense. Ask Maven: “Add my $59.99 Adobe subscription as a monthly expense.” Offers.list See your checkout and after-payment offers. Ask Maven: “Which offers are on in my shop right now?” Offers.create Add a checkout or after-payment offer to your shop. Ask Maven: “Offer the enamel tumbler at 15% off on the thank-you page after someone buys the towel.” Offers.update Change an offer's words, price or trigger. Ask Maven: “Change the tumbler offer to 20% off.” Offers.end Switch an offer on, pause it or end it. Ask Maven: “End the towel checkout offer.” See your videos See the videos in your library and where each one shows. Ask Maven: “Which of my videos are public?” See your videos See one video's details, chapters and captions. Ask Maven: “Does my sourdough video have captions yet?” Add link Add a YouTube, Vimeo or Loom video to your library. Ask Maven: “Add https://youtu.be/… to my videos as "Starter feeding".” Update Rename a video, change its description or who can watch it. Ask Maven: “Make my kickoff replay unlisted and call it "Kickoff — October".” Share Put a video on your link page, in a lesson, on a product or in a help guide. Ask Maven: “Put my sourdough video on my link page.” Delete Remove a video from your library. Ask Maven: “Delete the old intro video from my library.” See your surveys See your surveys, their scores and the drafts waiting for your yes. Ask Maven: “How is my after-booking survey doing, and are any survey emails waiting on me?” Results Read a survey's score, trend, themes and recent answers. Ask Maven: “What are people saying in my after-order survey this month?” Send Send the survey emails waiting for your yes. Ask Maven: “Send the three survey drafts from this week.” See your waitlist See your waitlists and who is waiting. Ask Maven: “Is anyone waiting for Saturday's workshop?” See your waitlist See who is in line for one waitlist. Ask Maven: “Who is first in line for the beginners course?” Offer Offer an open place to people waiting. Ask Maven: “Offer the two open seats to the next two people on the workshop waitlist.” Remove Take someone off a waitlist. Ask Maven: “Take Lark off the launch waitlist, she bought already.” Settings.set Change a waitlist's hold, mode or status. Ask Maven: “Pause the beginners course waitlist until next month.” Move Move someone up or down the line. Ask Maven: “Move Wren to the top of the workshop waitlist.” See your grants See the grants and programmes that fit your business. Ask Maven: “Are there any grants I could apply for this month?” See your grants Read one programme and whether you fit. Ask Maven: “Tell me about the Amber Grant.” Save Save a programme and get reminded before it closes. Ask Maven: “Save the Amber Grant and remind me a week before.” Outline Ask Maven to draft an application outline. Ask Maven: “Draft me an outline for the SBA programme — yes, go ahead.” Upload Hold a photo of a receipt, card, product or document. Ask Maven: “Here is a photo of a receipt from the hardware store.” See your capture See the photos you captured and where each one went. Ask Maven: “Do I have any receipts waiting to be saved?” See your capture See one capture's details. Ask Maven: “What did the last receipt say?” Save Save a captured receipt, card, product or document. Ask Maven: “Save that receipt as a supplies expense for $42.50.” Discard Throw a captured photo away. Ask Maven: “Discard that blurry receipt photo.” Tickets.list See your ticketed shows and whether ticket sales are open. Ask Maven: “Which of my shows sell watch tickets?” Tickets.get See one ticketed show's settings and takings. Ask Maven: “How much has Saturday's show taken in tickets?” Holders.list See who holds tickets for a show and whether they can watch. Ask Maven: “Has everyone who bought a ticket got their watch link working?” Tickets.link Sell watch tickets to one of your live shows. Ask Maven: “Make the October kickoff show ticketed through the kickoff event.” Tickets.update Change a ticketed show's doors, chat, refund rule or replay. Ask Maven: “Open the doors 30 minutes early and allow refunds until 24 hours before.” Tickets.unlink Take tickets off a show. Ask Maven: “Make Saturday's show free for everyone again.” Pass.fresh Give a ticket holder a fresh watch link. Ask Maven: “Maya lost her watch link — make her a new one.” Pass.revoke Turn a ticket holder's watch link off. Ask Maven: “Turn off the watch link for attendee 42, the link was posted publicly.” Places See where your knowledge shows. Ask Maven: “Is my help centre showing on my website yet?” Place set Show your knowledge on a place, or take it down. Ask Maven: “Put the help centre on my WordPress site as "Help Desk".” Doc download Make a document downloadable from your help places. Ask Maven: “Let customers download the care guide PDF.” See your recaps See your meeting recaps. Ask Maven: “What did we decide on yesterday's call?” See your recaps Read one recap: summary, decisions and action items. Ask Maven: “Read me the action items from the kickoff call recap.” Add tasks Turn a recap's action items into tasks on a board. Ask Maven: “Add the first three action items from that recap to my Client Work board.” Account.send sign in link Send a customer a sign-in link to their account on your address. Ask Maven: “Send Maya a sign-in link for her account.” Account.sign out Sign a customer out of your address on every device. Ask Maven: “Sign Maya out everywhere, her phone was stolen.” Try ask Test what your Maven answers, as a customer, a teammate or you. Ask Maven: “What would a customer get if they asked Maven about my opening hours?” Suggest from setup Have Maven draft knowledge entries from your setup answers. Ask Maven: “Turn my setup answers into help entries for me to approve.” Customer accounts See customer accounts across every business. Ask Maven: “How many customer accounts do we have, and are any locked?” Customer account open Open one customer account with a logged reason. Ask Maven: “Open customer account 12 — support request about a missing order.” Customer cancel op Cancel a waiting customer export or erase. Ask Maven: “Cancel the erase on customer account 12 — the customer changed their mind.” See your engagements See the jobs you are running with other members, and where the money is. Ask Maven: “Which of my hiring jobs have a milestone waiting on me?” Get engagement Open one hiring job in full — milestones, money, and what can happen next. Ask Maven: “Show me the milestones on my job with Diego and what I can do next.” Rank proposals See who applied to your project, strongest first, and why. Ask Maven: “Who applied to my booking-page project, and why are they ranked that way?” Draft job post Have Maven draft the description for a project you want to post. Ask Maven: “Draft a project post for rebuilding our booking page for phones.” Draft milestones Have Maven suggest the milestones for a fixed-price job, with the money worked out. Ask Maven: “Suggest three milestones for a $1,200 booking-page rebuild.” Create engagement Offer a job to another member. Ask Maven: “Offer Diego the booking-page rebuild: $700 for the design, $500 for the build.” Fund milestone Fund a milestone so the money is held ready. Ask Maven: “Fund the design milestone on my job with Diego.” Approve milestone Approve a delivered milestone and release the payment. Ask Maven: “Approve the design milestone — the work looks good.” Escalate Ask FocalShift to decide a milestone, and freeze the money meanwhile. Ask Maven: “We cannot agree on the second milestone — ask FocalShift to decide it.” State See how you show up on Google and in AI answers. Ask Maven: “How do I show up on Google and ChatGPT right now?” Check Check your Visibility again. Ask Maven: “Check my visibility again.” Set indexable Let search engines and AI search list your hosted shop, or hide it from them. Ask Maven: “Set indexable.” See your events See your events and their ticket status. Ask Maven: “What events do I have coming up, and are any of them sold out?” See your bookings See who booked and what is still owed. Ask Maven: “Who still owes money for Saturday's workshop?” See your attendees See who is coming and who has arrived. Ask Maven: “How many people have checked in so far?” Get share kit Get the link, QR and website snippet for an event. Ask Maven: “Give me the ticket link and a QR for the open studio night.” Validate counter notice Check a counter-notice for the six things the law requires. Ask Maven: “Is counter-notice 41 complete?” Forward counter notice Pass a counter-notice to the person who sent the notice, and start the clock. Ask Maven: “Forward the counter-notice on case DMCA-2026-000123.” Record strike Record a copyright strike on a case nobody countered. Ask Maven: “Record the strike on case 87 - the window closed with no counter-notice.” Void strike Cancel the copyright strikes on a case. Ask Maven: “Void the strike on case 87 - we restored the item.” See your tickets See the support desk queue. Ask Maven: “What support tickets are breaching SLA right now?” Get ticket Read one support ticket and its thread. Ask Maven: “Show me ticket SH-1042 and its history.” Get metrics See how the support desk is doing. Ask Maven: “How is the support desk doing this week?” See your canned See the desk's saved reply templates. Ask Maven: “What canned replies do we have for billing questions?” Suggest articles Find help-center articles that answer a ticket. Ask Maven: “Which help articles answer ticket SH-1042?” Find precedents See how comparable cases were decided before. Ask Maven: “How have we handled refund requests like SH-1042 before?” Member profile See everything about one member in one place. Ask Maven: “Give me the full picture on you who raised SH-1042.” See your cases See the copyright notices on the legal desk. Ask Maven: “Which copyright cases are past their 24-hour clock?” Get case Read one copyright case and everything done on it. Ask Maven: “Show me case DMCA-2026-000123 and what we have done about it.” Get metrics See how the copyright desk is doing. Ask Maven: “How many copyright notices have we had this year, and how many did we act on?” Parse notice Check a copyright notice against the statutory checklist without changing anything. Ask Maven: “What is missing from the notice on case DMCA-2026-000123?” Validate notice Record what the statutory checklist made of a copyright notice. Ask Maven: “Check case DMCA-2026-000123 against the six elements and record the result.” Flag bad faith Note that a copyright notice may have been sent in bad faith. Ask Maven: “Flag DMCA-2026-000123 — the target looks like criticism of the claimant.” Acknowledge notice Tell a copyright claimant we received their notice. Ask Maven: “Acknowledge the notice on case DMCA-2026-000123.” Request missing elements Ask a copyright claimant for the part of their notice that is missing. Ask Maven: “Tell the claimant on DMCA-2026-000123 what their notice is missing.” Refuse notice Tell a claimant we are not the host of the material they named. Ask Maven: “Refuse DMCA-2026-000123 — none of the links are on our domains.” Match target Resolve a copyright notice's URL to the item it names. Ask Maven: “What does this URL in case DMCA-2026-000123 point to?” Snapshot evidence Capture and preserve the evidence for a copyright case. Ask Maven: “Snapshot the evidence for case 12.” Hold content Put content named in a copyright notice on hold — reversible, never deleted. Ask Maven: “Hold the content in case DMCA-2026-000123.” Restore content Release a copyright hold and put the content back. Ask Maven: “Restore the content in case 12.” Early restore Restore content held under a doubtful copyright notice. Ask Maven: “Restore case 12 early — the notice looks like bad faith.” See your reports See the moderation report queue. Ask Maven: “What reports are open right now?” Get report Read one moderation report. Ask Maven: “Show me report 42.” See your bans See active bans. Ask Maven: “Who is currently banned?” Get metrics See how the moderation desk is doing. Ask Maven: “How many open reports are there?” Classify report Have read one moderation report and propose what it would do. Ask Maven: “Triage report 25 for me.” Draft rationale Have draft the reasoning for a moderation decision you will edit. Ask Maven: “Draft the reasoning for dismissing report 25.” See your appeals See the appeals inbox. Ask Maven: “What appeals are waiting?” Get appeal Open one appeal. Ask Maven: “Show me appeal 3.” See your campaigns See the ad campaigns running across the platform. Ask Maven: “Which ad campaigns are approved but not actually being served?” Get campaign Read one ad campaign end to end. Ask Maven: “Show me everything about ad campaign 3.” See your advertisers See who advertises on FocalShift. Ask Maven: “Who are our advertisers and how much have they spent?” Review queue See which ads are waiting for review. Ask Maven: “What ad creatives are waiting for review?” See your placements See where ads can appear across the platform. Ask Maven: “Where do ads appear on the platform, and which slots are live?” Traffic report See how much ad traffic is real. Ask Maven: “How many of our ad impressions in the last 30 days were plausibly human?” Revenue report See the ad network's money. Ask Maven: “How much ad revenue have we taken and how much do we owe publishers?” Request Ask a member for a private video call. Ask Maven: “Ask Avery for a video call tomorrow at 3pm.” See your calls See your video call requests. Ask Maven: “Show my calls.” Respond Accept or decline a video call. Ask Maven: “Accept or decline a video call.” Join Join your video call. Ask Maven: “Join your video call.” Leave Leave the call. Ask Maven: “Leave the call.” See your topics See your curation topics. Ask Maven: “What topics am I curating?” See your posts Read the clips on one of your topics. Ask Maven: “Show the drafts on my Workshops topic.” Search Search what you have saved. Ask Maven: “What did I save about pricing workshops?” See your suggestions See what Maven found for a topic. Ask Maven: “What did Maven find for Workshops overnight?” Create topic Start a new curation topic. Ask Maven: “Start a private topic called Client onboarding.” Add post Add a clip to a topic. Ask Maven: “Add this article to Workshops with the take "the breakout tip is gold".” Update post Edit a clip on a topic. Ask Maven: “Tag the facilitation post with "remote".” Publish post Publish a clip on your topic. Ask Maven: “Publish the facilitation post.” Push to word press Send a curated clip to your WordPress site as a draft. Ask Maven: “Send the facilitation post to my blog as a draft.” Inbox See your Artifacts inbox. Ask Maven: “What is new in my Artifacts inbox?” See your sources See what Maven watches for a topic. Ask Maven: “What sources feed my Workshops topic?” See your schedule See what is scheduled to go out. Ask Maven: “What is scheduled this week?” Public url Get a topic's public page address. Ask Maven: “What is the public link for my Workshops topic?” Test source Check a site or feed before Maven watches it. Ask Maven: “Does nesslabs.com have a feed?” Keep clip Keep a clip on a topic as a draft. Ask Maven: “Keep that clip on Workshops with my take.” Keep suggestion Keep something Maven found, as a draft. Ask Maven: “Keep the Miro report Maven found.” Dismiss suggestion Dismiss something Maven found. Ask Maven: “Not that one.” Add source Add a source for Maven to watch. Ask Maven: “Watch nesslabs.com for my Workshops topic.” Update source Pause, hide or rename a source. Ask Maven: “Pause the Facilitator's Pod feed.” Remove source Remove a source. Ask Maven: “Remove the Miro blog from my sources.” Cancel schedule Cancel something scheduled. Ask Maven: “Cancel the Tuesday LinkedIn post.” Set schedule Schedule a clip to go out. Ask Maven: “Put the sprint clip out Tuesday at 9.” Go out Send a clip out now. Ask Maven: “Send the sprint clip out now.” Destinations See where you can send an artifact. Ask Maven: “Which boards can I send this to?” Send to board Send an artifact to one of your FocusBoards. Ask Maven: “Put the sprint clip on the Rehearsal Roasters board.” Post to network Post an artifact to the Network. Ask Maven: “Share the sprint clip on the Network with my take.” Feed Let a connected automation tool see your newest leads, bookings, orders and more. Ask Maven: “Show my five newest leads in the integrations feed.” Subscribe Let a connected automation tool hear about new items as they happen. Ask Maven: “Send each new booking to my Zapier hook.” Unsubscribe Stop sending new items to a connected automation tool. Ask Maven: “Turn off my Zapier booking trigger.” See your knowledge Read what your knowledge base knows. Ask Maven: “What does my knowledge base say about refunds?” Seed bundle Give your agent your business knowledge. Ask Maven: “Refresh what you know about my business.” Suggest Let your agent suggest knowledge for you to approve. Ask Maven: “Suggest what you learned from today's customer chats.” See your clusters See the ideas members have raised, grouped. Ask Maven: “Which member ideas are waiting for a decision?” Get member ledger Read one member's billing history. Ask Maven: “Has this member been charged twice?” See your seats See the staff roster and what each seat holds. Ask Maven: “Who can approve a refund?” Get seat Read one staff seat and what it holds. Ask Maven: “What does Diego hold?”
Growing all the time
This list is built live from everything Maven can do right now — new skills appear here automatically as they go live. If you ask for something that is not wired up yet, Maven will tell you honestly.
No tasks match that search.
